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This screen allows you to register/manage the various standard contract types that have been entered between the telecom operator and its customers.
Description |
Contract description. |
Maximum repair time |
Maximum allowable time for repairing a cable break. |
Service on Mon-Fri |
The time during which the planned activities may be performed. |
Service on Sat-Sun |
The time during which the planned activities may be performed over the weekend. |
Service interruption notification |
The minimum number of days that the client is to have been informed prior to planned activities taking place. |
SA notification |
Service Affecting. The customers connection is sure to be interrupted. |
PSA notification |
Potential Service Affecting. There is a chance that the customer connection will be interrupted. |
Fine per hour |
If activities overrun their schedule (per hour). |
Fine per day |
If activities overrun their schedule (per day). |
Fine free period |
Fine free period in hours. |
The following actions may be taken in this screen:
Navigate through the various contract types. |
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Search for a contract type |
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Create a new entry |
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Remove the currently selected contract type or entry. |
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Confirm the changes and close the screen. |
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Cancel the changes and close the screen. |
Laatst bewerkt: 11-07-2017