<< Click to Display Table of Contents >> Navigation: Register > Customers > Customer data |
This screen allows you to register/manage different customers.
Enter a street and house number and Cocon will fill out the related zip code and place of residence (and vice versa).
The following actions may be taken in this screen:
Through the yellow input field you may search for a (part of the) name or value. |
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Navigate through the customer data. |
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With this button it is possible to generate an overview which will measure the lengths of the complete connections from A to B per customer. |
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Show the send notifications of planned work for this customer. |
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Switch to the Customer contacts screen. |
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Add new customer. |
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Delete customer. |
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Confirm the insert or changes. |
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Cancel the insert or changes. |
The following fields are given per customer name to specify contactdata.:
Call / Mail before (Pre-execution call) |
Customer must be called/mailed in advance and informed of planned activities.
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Call / Mail after (Post-execution call) |
Customer must be called / mailed afterward and informed of executed activities.
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Report PSA to customer |
Report to customer when the connection goes possibly (PSA) down in a planed outage
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Measure connections after outage |
After an outage the connections must be measured (OTDR)
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Multiple outages within one week |
Notify if there are other outages for this customer's connections within one week.
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Failure e-mail address |
E-mail address of the person which need to be informed during a failure.
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Failure telephone number |
Telephone number of the person who need to be informed during a failure.
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Last edited: 30-10-2017